CMA CGM reports fraud attempts against its customers

French shipping company CMA CGM Group recently announced that several fraud attempts have occurred against its customers.

According to the ocean carrier’s announcement, hackers are usurping CMA CGM identity in their conversation with the company’s customers by email asking them to pay CMA CGM invoices on their own accounts, pretexting a change of bank account details.

The operating process of hackers may be the following:

• Hackers might intercept a genuine conversation between you and CMA CGM and replace CMA CGM’s email with a fake email. Then they will continue the email conversation and at some point request a change in the bank account details.
• Hackers might call you directly or contact you via an unusual channel such as social network, requesting an urgent payment for their company due to personal sickness, emergency, financial distress, etc.

CMA CGM stated, “We recommend the highest level of vigilance in this context and confirm that this is not a Group practice to communicate bank details at customer care level nor at any other channels.”

The Marseille-based container line pointed out that the company’s bank account details are only indicated on its invoices.

“Should you receive this type of request, please do not reply or forward it as it may be a fraudulent email and phishing attempt. Report this suspicious activity to your usual CMA CGM local contact,” added the French carrier.

Source: Container News

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