Hamburg Süd launches remote monitoring system for refrigerated cargo

Hamburg Süd is making available to all its customers a new technology for reefer containers: Remote Container Management (RCM). RCM monitors parameters such as temperature, relative humidity, and O₂ and CO₂ concentrations within the reefer container in real time.

RCM enables customers to use this data to better monitor their supply chain, making it much more efficient and reliable, thereby leveraging cost savings. One of its features is that the information is available online.

The entire Hamburg Süd and Maersk reefer container fleet has been equipped with the technology. In the last months several tests have been done and the digital interface was developed for the clients. The result is an intuitive, easy-to-use online application that can be accessed through a PC, tablet, or smartphone and conveniently displays all important reefer container parameters.

After logging in, registered customers get an overview of the refrigerated containers they have booked, as well as information on the ports of departure and destination, number of containers, and vessel names.

The “Trip Log” shows all important container shipping events, such as the delivery at the terminal or ship loading and unloading. You can view the containers’ condition data at any time and, with just a few clicks, download it as an Excel list or forward it directly, for example, to the recipient of the goods. In addition, clients are notified if settings are deviating from the default parameters. If critical limit values are exceeded or not maintained, Hamburg Süd operations personnel will also receive an alarm notification so that they can take the necessary measures to ensure load quality.

Hamburg Süd and Maersk offer the largest reefer container fleet in the industry with 380,000 units.

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