ONE improves online booking system

Ocean Network Express is improving its online booking process. According to the company, customers who already have an e-commerce account and a contract with the company can now save their main booking information so that it can be filled in automatically on the ‘Booking Request’ form, reducing the manual effort of data entry and thus streamlining the process.

Among the updated features on the e-commerce portal are:

• An address book that saves information such as the company name and other details that each customer used in previous shipments. Recurring manual data entry for each reservation request is eliminated.
• Mandatory fields, such as contract number, origin, destination, type of container, and merchandise, among others, which speeds up the reservation confirmation process.

Sharing is caring!